Top 10 AI Insurance Chatbot Tools

1. What Is A Chatbot?

With AI insurance chatbots, companies can connect with customers at any time and on any device.Chatbots are becoming more popular in the insurance industry and can provide 24/7 customer service, advertise flash sales, answer basic questions, and engage with customers through social media. With so many products out there it can be overwhelming to choose the right one. We have put together the best AI chatbots for insurance companies to use.

Chatbot is an automated interface through which the user can obtain information from a machine. The interface is usually in written form (chat) and in many cases the chatbot presents the user information with a simple multiple choice type of option. Chatbots are used in multilingual customer support, lead generation and sales automation across a variety of channels (e.g. websites, Facebook Messenger, WhatsApp, SMS).

2. Top AI Insurance Chatbot Tools

1. AlphaChat

AlphaChat is a no-code end-to-end Conversational AI for insurance companies, allowing them to build Natural Language Understanding chatbots. The platform also offers advanced features for enterprise customers such as authentication, SSO, APIs, agent co-pilot mode and intelligent routing.

Top Features:

  • Built-in Natural Language Understanding for training Virtual Assistants
  • Live chat and seamless handover to agents
  • Authentication and APIs
  • Polyglot mode for multilingual support

What’s special about this tool: Standard Package offers everything from building your own AI. insights into customer conversations (topics discussed, customer satisfaction) and statistics on AI value performance. Enables to train the NLU chatbot in one language and have it automatically chat in any language. SLAs and AlphaOS with DIY custom code writing available for enterprise accounts. 

Pricing: 10-day free trial. Paid plans from €399/month. 

Try out AlphaChat for free.

2. Chatfuel

Chatfuel is a no-code ai insurance chatbot development platform for Facebook, Instagram and Messenger for increasing sales, reducing cost and automating support. One of the top chatbot companies in terms of popularity.

Top Features:

  • Generated lead qualification
  • Clickable menus
  • Integration to social media channels
  • No code chatbot builder

What’s special about this tool: Chatfuel works with Facebook products and allows to create chatbots to engage with users on their platforms.

Pricing: Free plan limited to 50 users, paid plans from $15/month.

3. ManyChat

ManyChat is one of the top ai insurance chatbot companies for SMS and Facebook Messenger. The product is designed to generate sales, leads, and engage with customers.

Top Features:

  • Personalized experiences for sales
  • Facebook integration
  • Templates
  • CRM integrations

What’s special about this tool: Manychat is one of chatbot software companies with a large community and specializes in sales and marketing chatbots in Facebook.

Pricing: Free up to 1,000 contacts. Paid plans starting from $10/month.

4. Tidio

Tidio is a live chat provider that offers AI insurance chatbots for easy customer service.

Top Features:

  • No-code chatbot builder
  • Integrations
  • Chatbot templates
  • Live chat

What’s special about this tool: Tidio product has email marketing background making sales and lead generation well thought through.

Pricing: Free up to 100 chats. Paid plans starting from €18/month.

5. Zendesk Answer Bot

Zendesk Answer Bot is a platform from the contact center software provider that allows building AI insurance chatbots with the Flow Builder.

Top Features:

  • Bot collects information for agents
  • Works with a knowledge base
  • 3rd party chatbot integrations
  • Bot marketplace

What’s special about this tool: Zendesk Answer Bot is an insurance chatbot tool for building a quick bot to answer common questions and escalate complex queries to the agents. 

Pricing: Paid plans from €49/agent/month includes up to 50 AI-powered automated answers.

6. LivePerson

LivePerson is an AI chat and chatbot customer service company that provides chatbot building tools for automating insurance customer service.

Top Features:

  • Train Virtual Assistants
  • Template for insurance industry
  • Bot-to-agent routing
  • Conversation analytics

What’s special about this tool: LivePerson gives various tools for automating chat end-to-end from AI chatbots for insurance to intelligent routing to live agents.

Pricing: Price available on request.

7. Quriobot

Quriobot is a drag and drop chatbot designer for insurance companies seeking to create AI conversations that match your brand.

Top Features:

  • Multi-user accounts
  • Integrations to social channels
  • Dedicated landing page
  • Shareable reports

What’s special about this tool: Quriobot has user access management and reporting available for insurance companies to use their tool conveniently for several customers.

Pricing: Free up to 500 chats per month. Paid plans from €9 per month.

8. Botsify

Botsify allows creating AI insurance chatbots for websites, SMS, WhatsApp and Facebook. 

Top Features:

  • Live chat
  • Integrations
  • Multilinguality
  • No-code builder

What’s special about this tool: Botsify provides the ability to integrate AI insurance chatbots into WhatsApp, Messenger and SMS.

Pricing: 14-day free trial. Paid plans starting from $40/month.

9. Outgrow

Outgrow is a product for creating interactive content including chatbots to turn website visitors into leads.

Top Features:

  • Chatbot templates
  • Interactive quizzes
  • Calculators
  • Audience segmentation

What’s special about this tool: Outgrow offers a variety of interactive content tools including chatbots and quizzes.

Pricing: 7-day free trial.  Paid plans from $55/month.

10. Cliengo

Cliengo allows building AI insurance chatbots for sales and marketing automation. 

Top Features:

  • Proactive chat
  • WhatsApp and Facebook integration
  • CRM included
  • Live chat

What’s special about this tool: Cliengo offers a chatbot builder together with CRM, WhatsApp and Facebook integration.

Pricing: Free up to 1 chatbot and 10 leads. Paid plans from $24/month.