7 Best Casino Chatbot Software Platforms

Post by
Sten Koobas
August 24, 2021
7 Best Casino Chatbot Software Platforms

1. What Is A Chatbot?

A casino chatbot is a fully automated piece of software that has a conversation with your prospects to capture and qualify leads in your digital marketing campaigns.

Chatbots are becoming more popular in the gamblingl industry and to get one for your company is easier than ever. Most of the products do not require coding skills. They can provide 24/7 customer service, advertise flash sales, give your company a face, answer basic questions, and engage with customers through social media. With so many products out there it can be overwhelming to choose the right one for your needs. We have put together the best AI casino chatbots to use.

2. Top Casino Chatbot Software Tools

1. AlphaChat

AlphaChat is a no-code chatbot platform that allows building Natural Language Understanding chatbots. The platform also offers advanced features such as authentication, SSO, APIs, agent co-pilot mode and intelligent routing.

Top Features:

  • Built-in Natural Language Understanding for training Virtual Assistants
  • Live chat and seamless handover to agents
  • Authentication and APIs
  • Polyglot mode for multilingual support
  • Industry templates

What’s special about this tool: Powerful tool with no-code interface for anyone to build customer service chatbots. Launch a bot in minutes. API available for advanced users with deep insight into bot content and AI suggestions on how to improve the Conversational AI. SLA and Alpha Operating System with custom code available for enterprise chatbots. 

Pricing: 10-day free trial. Paid plans from €399/month. 

Try out AlphaChat for free.

2. Ebi

Ebi is a Conversational AI platform for building casino chatbots utilizing IBM Watson machine learning models.

Top Features:

  • Uses IBM Watson machine learning
  • Multichannel deployment
  • Live chat
  • Connect to voice

What’s special about this tool: Ebi offers custom virtual assistant development projects to build an MVP in 30 days.

Pricing: Price available on request.

3. Mindsay

Mindsay is a customer service automation tool which gives the possibility to build and train casino chatbots.

Top Features:

  • Train chatbots
  • Integrate to 3rd party tools
  • In-depth analytics
  • Multiple languages available

What’s special about this tool: With Mindsay it is possible to train the bot in multiple languages, connect to third party tools and analyze interactions.

Pricing: Pricing available on request.

4. Chatbot.com

Chatbot.com is a platform for building conversational casino chatbots without coding and connecting them to live chat.  

Top Features:

  • Drag and drop builder
  • Templates
  • Live chat connection
  • AI chatbot platform

What’s special about this tool: Chatbot.com enables building chatbots for various use cases and connecting them with live agents.

Pricing: Free 14-day trial available. Paid plans starting from $50/month.

5. SnapEngage

SnapEngage is a chatbot tool for building customer service and engagement automation through Answer and Guide Bot modules.


Top Features:

  • CRM and help desk integrations
  • Live chat and chatbots
  • Analytics 
  • WeChat integration

What’s special about this tool: SnapEngage offers Twitter, Facebook Messenger, SMS and WeChat integrations.

Pricing: Paid plans from €15/user/month (plus platform fee, billed annually).

6. Mobile Monkey

MobileMonkey is a chatbot platform for marketing, sales and customer support for Facebook, SMS and websites.

Top Features:

  • Omnichannel
  • Facebook and Instagram integrations
  • Lead generation
  • B2C focus

What’s special about this tool: MobileMonkey integrates with various channels and has extensive features.

Pricing: Free plan available, paid plans from $21/month.

7. Ada

Ada is a chatbot platform for customer service and marketing automation and with a no code solution. 

Top Features:

  • No code platform
  • APIs
  • Predictive suggestions
  • Smart routing

What’s special about this tool: Ada enables different service levels for people when routing from the bot to the agents based on customer profile.

Pricing: Paid plans price available on request.